Refund Policy

At devopsinterview.cloud, we are committed to providing high-quality content to help you succeed in your DevOps and Cloud interviews. Please take a moment to review our refund policy for eBook purchases.

1. Digital Products

Due to the nature of digital products, all eBook purchases are non-refundable. Once the eBook has been ordered, downloaded or accessed, we cannot issue a refund. 

2. Exceptional Circumstances

We understand that certain exceptional situations may arise. If you experience issues such as:

  • Inability to download or access the eBook,
  • Receiving the incorrect product after purchase,

Please contact us within 7 days of your purchase at devopsinterview[dot]cloud[at]gmail[dot]com. We will assess the issue and provide a solution, which may include re-issuing the eBook or offering store credit for future products.

3. How to Request Assistance

If you encounter any issues with your purchase or require assistance, please reach out to us at devopsinterview[dot]cloud[at]gmail[dot]com with the following details:

  • Full name
  • Order number
  • Description of the issue

Our customer support team will respond to your inquiry within 2 business days.

4. No Refunds for Change of Mind

Please note that refunds will not be provided for a change of mind or if you feel the eBook does not meet your expectations after purchase. We recommend reviewing all available information on our website before proceeding with your purchase.

5. Amendments to this Policy

We reserve the right to update or change this refund policy at any time. Any changes will be reflected on this page, so please check back regularly.